We ordered J a My Twinn baby on Septmeber 6, 2003. I would ceratinly think that they would have enough time to deliver it by the holidays. So, no doll by Thanksgiving. I call. I am informed that the company no longer makes their dolls in Denver, but in China. Um, ok. J’s doll was shipped regular mail on November 19, 2003 from China, and should take 6-10 business days to arrive. Ok, now, I’m no authority on the postal service, but it can take 6 days for an envelope to get to the other side of town. I’m not believing the very apologetic lady on the other end of the phone, but I am assuming that it will arrive by mid December. Second week in December arrives, no doll. I call and sit on hold, no one ever answers. I tell David that at this point, I am sure that we will never see the doll and I need to call the credit card company. I am also sure that the company is done. This morning I go to the site and read their heartfelt letter.
So, yes, it appears they are done. It also appears that they are liars. In a news release they state that all orders received by December 7th will be received by the holidays. Yeah, right, our September 6 order has yet to arrive. They blame their downfall on September 11th. This is the 3rd holiday season since then. They moved their facilities overseas. But, the problem is September 11th?
I want my kids fucking doll.